arlo says getting status and cannot live stream

[batreadway]

i have dumped app from apple and android signed out and still get getting status cameras are still goin because i get notice in my email everyday. but can not see live stream. what can i do to fix it

[JamesC]

batreadway,

Are you experiencing this on the web client as well? Is this only happening on the mobile app? Do you always see this issue or is it intermittent?

JamesC

[vicamy]

I’m having the same problem. Please advise. Thank u.

[JamesC]

vicamy,

Have you tried rebooting your base station? Do you still experience the same issue after a reboot?

JamesC

[vicamy]

JamesC,

No, but arlo came back online yesterday afternoon. And this morning it came up a message on each camera that firmware upgrade required. Upgrade is done and they are all online. Thanks for your help..