Arlo|Smart Home Security|Wireless HD Security Cameras

arlo camera has pink hue

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w8plate
Tutor
Tutor
Started a case on 8/5/18, still no response. Camera is still under warranty. Very poor customer service.
5 REPLIES 5
TheWatcher24
Apprentice
Apprentice
Did it just start or came new like that?
Try removing the batteries
Try removing the camera from base station
w8plate
Tutor
Tutor

I've tried everything that has been suggested in these forums and still has pink hue.  This started a couple months ago, had been using the camera since Sept. 2017.  Worked fine for the first few months and now this, it's very frustrating when support won't reply to emails and I'm stuck with a defective product.

jguerdat
Guru Guru
Guru

Use the Chat selection near the bottom here or click on the Contact Support link for options. Email has been used for a while now.

w8plate
Tutor
Tutor
I will, thank you.
ShayneS
Arlo Moderator
Arlo Moderator

Hi w8plate,

 

Here is the Direct Link for that page Arlo Tech Support