Arlo|Smart Home Security|Wireless HD Security Cameras

arlo basestaion ssid name

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jasmin7
Aspirant
Aspirant

hi,

i have a question.

( i'm korean arlo user. my english skill is limited...so may i ask for excuse? 🙂 ) 

 

first, i set up my arlo base station. ( this time, base station's wifi ssid name is generated . -> ssid name : NETGEARnn and this ssid name haven't password. maybe, anyboy access to this ssid. )...

 

but i wanna set up wire free arlo camara 'outside'..

so i bought camara cradle on internet site. ( i wait for cradle for 3~4 days.)

 

and now i recieve camara cradle , so i set up arlo camara + basestation again..

( but, suddenly  this time! base station's wifi ssid name is not NETGEARnn .  base station's ssid name is generated : NTGR_VMB_nnnnnnnn. + suddenly this ssid name's password is generated. and i don't know it's password... )

 

so i confused...

why base station's ssid name is chaged...?

and why this ssid name has it's own password..?

 

i did not set ..

 

Additional, this camara + base station is not working.

base station and main wifi router connection is well...

 

i find this phrase.

 

' your arlo device appears offline. please make sure it's powered on and commected to the internet '

 

how can i fix my base station...?

 

please , help!

 

 

 

 

(i try arlo first time. and package is so pretty.. i'm lovin it!

i expect it's fuction ,too

 

 

thank you!!)

 

 

 

 

(  model number: vms3130 set : i think,  vmc3030 camara 1ea + vmb3000 base station 1ea .)

Model: VMB3000 | Arlo Base Station
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JamesC
Community Manager
Community Manager

jasmin7,

 

The Base Station SSID is randomly generated and is only used to allow your Arlo cameras to sync to the base station. Follow the instructions in the quick start guide to get started creating a New System Setup and syncing your cameras.

 

JamesC