am not receiving push notifications when there is motion

[Rhiannon]

Can anyone help?
I am having trouble with my Arlo wireless camera/ base station. I am not receiving push notifications when there is motion. All the "modes" are set correctly and the detection is not showing up on my husbands phone either.

I dont know how to update it and just sat on the phone with Arlo support for 45 minutes before I got cut off.

[manofice]

Tons of threads about this already

https://community.netgear.com/t5/Arlo-Pro/Push-notifications-no-longer-working/td-p/1189007/jump-to/...

[TomMac]

Problem with pushes is known by Netgear and they're working on it.

[JamesC · Accepted solution]

This issue has been resolved. Users may need to log out of their iOS app and log back before push notifications start working again.

Thank you all for your patience in this process.

JamesC