Arlo|Smart Home Security|Wireless HD Security Cameras

Why is my updated Arlo's iOS app's settings "My Devices" showing a red bubble today?

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ant
Mentor
Mentor

IIRC from my past, that means there are updates but I don't see any of my original Arlo base station and cameras having updates. I checked my http://my.arlo.com in my updated W10 Pro. PC's Firefox v114 web browser, and it doesn't show that red bubble. I tried restarting iPhone 12 mini (iOS v16.5)'s iOS app and no changes.

 

Is this related to the outage as shown in https://status.arlo.com/? Is anyone else having this problem or just me?

 

Thank you for reading and hopefully answering soon. 🙂

4 REPLIES 4
JamesC
Community Manager
Community Manager

Are you able to provide a screenshot of what you're seeing?

 

JamesC

ant
Mentor
Mentor
ant
Mentor
Mentor

I fixed it. My logged in granted accessed Arlo Pro 2 account showed its connected 2 GB USB flash stick as corrupted and needed to be reformatted. I think it was caused by the power outage about two weeks ago. 😞 However, my updated 64-bit W10 Pro's Explorer's tools -> error checking said it was fine after I forced a manual scan and repair. Also, there was about 193 MB free. There seems to be a bug. 😕

jguerdat
Guru Guru
Guru

I'm surprised you got a 2GB drive to work. There's supposed to be a limitation that requires at least a 16GB drive.