Arlo|Smart Home Security|Wireless HD Security Cameras

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Macahi
Apprentice
Apprentice

I can't check the battery level on a charging device from the mobile app unless I turn the device back on.   We used to be able to.  I can still check the battery level from the web app (which is shocking since it's usually the web app that gets functionality removed first).  It's stupid for me to have to re-enable the camera briefly in order to check the charge level.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Macahi

 

Have you tried checking in the Device settings? the percentage should be visible there. 

Macahi
Apprentice
Apprentice

Correct.  That's where it is when the device is turned on, and where it used to be when the device is charging.  Plug yours into a charger and open that screen.  You'll see the battery level indicator show up for a split second, then disappear.  They removed it.

ShayneS
Arlo Moderator
Arlo Moderator

Is it possible to provide a screenshot of this device screen with the missing battery indicator?