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Why can't I live chat?

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  • ‎2024-10-01 06:34 AM
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MrChiefsFan
Aspirant
Aspirant
‎2024-10-01 06:34 AM

I have an Arlo secure plus plan but when I try to live chat with an agent I get told.

 

"After reviewing your account, it appears that you are not entitled to live agent support. However, you can utilize any of the self-support options available to you including this chat bot, the Arlo Community, and the Arlo support site where you can find how-to articles and videos."

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-10-03 07:34 AM

I have reached out to support regarding the error you are receiving when trying to reach out to support. They will reach out to you as soon as possible. 

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