Arlo|Smart Home Security|Wireless HD Security Cameras

Where does my iPhone14 Pro name come from for a Trusted Device?

Reply
Discussion stats
  • 1 Reply
  • 827 Views
  • 0 Likes
  • 2 In Conversation
shdowfax
Aspirant
Aspirant

I have my 4th generation an "iPhone" and it's an iPhone14 Pro.  They go back to the iPhone 7 but until now I have always named them "iPhone".  Under "Trusted Devices" the iPhone14 is listed but it is not clear where this name is coming from as I have changed the name of this device for clarity and it's not this.  At issue here is the phones listed under Geofencing.  They all are using only the name I assigned at the beginning.  How do I know which ones to delete?  It appears the logic of Geofencing could get confused with extra phone that will never arrive.  

As it stands, Geofencing has not work correctly ever.  

This is an issue with how the Arlo program deals with "Trusted Device".

1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator

Hi @shdowfax 

 

Have you tried renaming the devices through the app under Settings > Privacy center > Account > available Geofence devices?