Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Warranty/ Ticket

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  • ‎2018-10-02 06:14 PM
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MikeB121
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‎2018-10-02 06:14 PM

My Arlo Wireless Camera will not upgrade. I have followed all suggestions from Support and Community. Can not participate in Live Chat because it goes to a dead screen with the bird. I need to return the camera. Does anyone know how to expedite my request to return the camera which is still under warranty?

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jguerdat
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‎2018-10-03 07:00 AM

Your other option is the phone call to open a case. If not possible for some reason, send a PM to @JamesC to see if he can help open a case for you.

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