Arlo|Smart Home Security|Wireless HD Security Cameras
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Want to send a broken camera in, but nowhere you mention an RMA address!

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jult
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I'm in Europe, which I also clearly mentioned during my RMA request.

I received an RMA nr. and everything related to shipping the damn broken arlo unit to netgear,

but NOWHERE does it even show or mention what the address to ship it to is.

 

This is so typical of netgear support, it's like they've never looked at their product with the eyes of the user, sorry, it really is.

Have they even TRIED sending in a broken unit themselves once?

WHERE DO I SEND IT TO?

Freaking fools..

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JamesC
Community Manager
Community Manager

jult,

 

You should have received a separate email containing all necessary instructions for the RMA process. I have requested an update via your support case. Please refer to your open support case for further details.

JamesC