Waiting fort the custom modes feature

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john-m-splain
Aspirant
Aspirant

Arlo announced, "We heard you and are working to make improvements" in Jan 25 in a locked thread that won't allow comments. 16 months & still waiting. Small wonder that I steer everyone away from Arlo now. The "new UX" is the worst I've encountered, and I've worked in IT since the 1900s. What was simple, elegant, and easy to use is now overcomplicated with nonsensical settings. In a just Universe, whoever coded this garbage and approved it for release would be fired.

 

https://community.arlo.com/t5/Announcements/Update-to-custom-modes-for-new-user-experience/td-p/2434...

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @john-m-splain 

 

Thank you for this feedback and your patience. your experience matters to us, We want you to know that the team has been actively working on bringing back the custom modes experience that so many of our longtime users have valued. We've been working to deliver this in a way that preserves what made it great. We're excited to share that this update is nearly ready and is expected to roll out very soon!

 

Please let me know if you have any questions about the new feature and I will be here to assist. Stay tuned, and thank you for being part of the Arlo community!

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @john-m-splain 

 

Thank you for this feedback and your patience. your experience matters to us, We want you to know that the team has been actively working on bringing back the custom modes experience that so many of our longtime users have valued. We've been working to deliver this in a way that preserves what made it great. We're excited to share that this update is nearly ready and is expected to roll out very soon!

 

Please let me know if you have any questions about the new feature and I will be here to assist. Stay tuned, and thank you for being part of the Arlo community!