Arlo|Smart Home Security|Wireless HD Security Cameras
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Egfc
Initiate
Initiate
Hi There,

O would like To know if someone Can help me with a trouble i'm having. I have a câmera in my kitchen and I can see it live, but it have no file recorded in the library. How can I solve This problem? Thank you.
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jguerdat
Guru Guru
Guru

In the Cameras tab, verify that the running man for that camera is black.  If it's gray it is disarmed and won't do anything.  To arm it, go to the Mode tab, select your base and see what mode is selected.  Edit that mode and verify that this camera has a rule and that everything is enabled.  To test things you can use the Armed mode which, unless someone has mucked with it, arms all cameras for 10 second recordings.  And the running man will be black.