Video stream not updating

[trickytcamgeek]

I just bought the three camera system and everything worked fine last night. This morning the images were stuck on 7 hours ago. The last motion recorded was also of 7 hours ago.

I tried restarting the router of the camera system and reconnecting cameras.

I Then removed all devices and removed the app and started again from scratch.

I re-downloaded the App, successfully added the Arlo router, reconnected the cameras, added the cameras to the app.....

After re synching the cameras to the Arlo Netgear router, the image of 8 hours ago appears again.. Can't make it live. It's still the images of last night. No live streaming or recording.

i tried removing the batteries from the cameras and reconnecting. They appear to connect fine (all three green lights are on - on the Arlo router.

Something is working as every movement generates an Arlo message on my iPad. ; "motion detected on camera....."

[trickytcamgeek]

Sorry for the double post.

[grahnen]

I have the same problem. Video and email notification doesnt work. But motion push is working. Still no video is beeing recorded.

[JamesC]

Are you seeing any error messages? Can you take manual recordings when live streaming?

JamesC

[trickytcamgeek · Accepted solution]

 No error messages, but I solved the problem by plugging my Arlo router into my modem instead of my main router,

that seemed to fix it.