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MDems
Follower
Follower

I purchased the Premium account that stores video for 30 days.  Is it possible to retrieve any from a specific date after the 30 days?

Thanks

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TomMac
Guru Guru
Guru

Basic answer is NO.....

 

 

The only exception I heard once ( and can't verify it ) was a user claimed to have updated from 7 to 30 days and his older videos appeared ( up to the 30 day limit )

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1 REPLY 1
TomMac
Guru Guru
Guru

Basic answer is NO.....

 

 

The only exception I heard once ( and can't verify it ) was a user claimed to have updated from 7 to 30 days and his older videos appeared ( up to the 30 day limit )

--------------------------------------
Morse is faster than texting!
--------------------------------------