Arlo|Smart Home Security|Wireless HD Security Cameras
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Video Quality seems worse

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Jontym
Aspirant
Aspirant

Can anyone explain why the video quality is so poor in live mode yet in the activity zone selection area is so good (and how I remember it when I first purchased the kit. Also noticed a drop in quality in the Arlo Q). The top image is the activity zone selection screen.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Jontym

 

Does this occur using the Arlo mobile app as well as the web browser? Which camera do you have recording through the window?

Jontym
Aspirant
Aspirant
Hi, it’s the same on my phone and MacBook and this camera is the Arlo wire free VMC3030
ShayneS
Arlo Moderator
Arlo Moderator

Can you try and face the camera in another direction or location/room to see if this issue changes?