Video Quality

[Jontym]

Can anyone explain why the video quality is so poor in live mode yet in the activity zone selection area is so good (and how I remember it when I first purchased the kit. Also noticed a drop in quality in the Arlo Q). The top image is the activity zone selection screen.

[ShayneS]

Hi @Jontym

Does this occur using the Arlo mobile app as well as the web browser? Which camera do you have recording through the window?

[Jontym]

Hi, it’s the same on my phone and MacBook and this camera is the Arlo wire free VMC3030

[ShayneS]

Can you try and face the camera in another direction or location/room to see if this issue changes?