Arlo|Smart Home Security|Wireless HD Security Cameras

Video Library Plays in wrong order

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CRomero72
Aspirant
Aspirant

I. Am wondering if anyone else has had issues with the videos in the library playing in the wrong order. It used to not do this then suddenly started. I click on the video I want to view and it continually plays the first recording of that day. I am on an Android Samsung Galaxy S7.  Thank you. 

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JamesC
Community Manager
Community Manager

This issue has been resolved in the latest Android app version. For those experiencing this issue, please be sure to update your Android app to the latest version (2.3.0 as of 12/20/2016).

 

Please let me know if you are still experiencing this issue,

JamesC

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2 REPLIES 2
Charlesknight
Guide
Guide

it's a known issue with the most recent android app - an update has been just released and you need to upgrade to it.

JamesC
Community Manager
Community Manager

This issue has been resolved in the latest Android app version. For those experiencing this issue, please be sure to update your Android app to the latest version (2.3.0 as of 12/20/2016).

 

Please let me know if you are still experiencing this issue,

JamesC