Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

VMS3230 - I Am Unable To Get The App From Google Play Store Says No Device Detected

Reply
Discussion stats
  • 2 Replies
  • ‎2019-01-17 06:22 PM
  • 1002 Views
  • 0 Likes
  • 3 In Conversation
SheilaG
Follower
Follower
‎2019-01-17 06:22 PM

I am unable to get the app from google play store says' no device detected"  very aggravating that there is not a phone number to call for help.

Labels:
0 Likes
Reply
Message 1 of 3
1,002
2 REPLIES 2
Streak2
Master Master
Master
‎2019-01-17 06:49 PM

Assuming both power and internet lights on the base are green the reset the base and try again

 

https://kb.arlo.com/1057976/How-can-I-reset-my-Arlo-base-station-to-the-default-values

 

 

0 Likes
Reply
Message 2 of 3
1,000
jguerdat
Guru Guru
Guru
‎2019-01-18 05:22 AM

https://www.arlo.com/en-us/support/contact.aspx

0 Likes
Reply
Message 3 of 3
992
Related Labels
Discussion stats
  • 2 Replies
  • ‎2019-01-17 06:22 PM
  • 1003 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.