Arlo|Smart Home Security|Wireless HD Security Cameras

VMB3000 session-timeout after 30 seconds

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mgainty
Aspirant
Aspirant

Arlo website at https://arlo.netgear.com/#/cameras  times out after 30 seconds

How to increase to 30 minutes?

3 REPLIES 3
JamesC
Community Manager
Community Manager

mgainty,

 

While the web page does time out for inactivity, you shouldn't see this after 30 seconds. There is no setting to change this. What error message are you seeing? What are you attempting to do when you notice this (navigate to library, live stream, play recorded content)?

 

JamesC

mgainty
Aspirant
Aspirant

I remain on same page and session-timeout occurs.I can keep skype, google-hangouts, hotmail and gmail open all day with n problem but arlo always times out....is there any way to disable timeout in arlo website?..Thanks..Martin

jguerdat
Guru Guru
Guru
No, there's a normal timeout after 10 minutes of inactivity. It's by design.