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Hi
Arlo is a good security camera system and was working whitout problems for the all year. But now i have an urgent question:
Can Arlo recover recorded camera movies from previous week that are already erased? Who i have to contact to discuss this? I am willing to pay for that service.
Or, if not, are there some logs where i can see date and time of last moving detection or movie recording?
Situation:
During vacation Base station was suddently off, meanwhile recorded camera movies from the week before where erased.
This because i don't have special Arlo account.
When i came back in the building the ethernet connection from Base station to router was disconnected. So i want to see on previous recorded movies who was last in the building.
Thanks for fast answer!
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Hi
Ok, i have found out and it works, but only one day recovered?!
So it seams that the base station was already off for a week and half.
Weird that i doesn't got a notification/mail that the base station was off?
Thanks!
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In the past ( unsure if it still works ) several times a person has asked the same thing.... Each time if they upgrade to a higher level the past videos were accessable.
The next two levels are 30 days and then 60.... pick the one that you need and purchase a one month subscription ( about $10-15 )... hopefully this will still work and it's prob worth the small cost to take a chance.
TMK, after the 60 days... they are fully gone and nothing can be done.
Morse is faster than texting!
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Hi
Thanks!
Where (URL?) and how i can choose a level?
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Hi
Ok, i have found out and it works, but only one day recovered?!
So it seams that the base station was already off for a week and half.
Weird that i doesn't got a notification/mail that the base station was off?
Thanks!
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