Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Upgraded Plan but not recording past the 7 first days.

Reply
Discussion stats
  • 1 Reply
  • ‎2017-06-13 09:25 AM
  • 2366 Views
  • 0 Likes
  • 2 In Conversation
Tmar71
Follower
Follower
‎2017-06-13 09:25 AM

Help. Love the product. Just upgraded to the 30 day plan so I could record more days but nothing is being recorded now except the first 7 days. What do I need to do to start recording again?

Labels:
0 Likes
Reply
Message 1 of 2
2,366
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2017-06-13 10:25 AM
If you just upgraded, you'll likely only see the last 7 days until you have more days. If that's not what you're saying or seeing, open a case with support using the Contact Support link at the bottom here.
0 Likes
Reply
Message 2 of 2
2,359
Related Labels
Discussion stats
  • 1 Reply
  • ‎2017-06-13 09:25 AM
  • 2367 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.