Arlo|Smart Home Security|Wireless HD Security Cameras

Unauthorized charge debit card

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SebasDelSante
Aspirant
Aspirant

I have been charged with $37.09 by Arlo Technologies Inc. on my debit card on February 18, 2025.

 

I don't have any Arlo products, I had to create an account just to get support because there was no other way of reaching out. And I don't even live in the US!

Is there a way I can contact you?

2 REPLIES 2
BrookeN
Arlo Moderator
Arlo Moderator

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off. 

 

BrookeN
Arlo Moderator
Arlo Moderator

Thank you for providing that information. I did reach out to support and let them know you had a unauthorized charge. They will be reaching out to you as soon as possible.