Unathorized Credit Card Charge

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nlsmith
Follower
Follower

I am posting here because it seems this is the only way to receive assistance if you are no longer a subscriber. My credit card was charged $35.34 by Arlo Technologies Inc., which is unauthorized, as I canceled my subscription on July 4, 2024. 

 

I would appreciate an agent reaching out to address this unethical practice!

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BrookeN
Arlo Moderator
Arlo Moderator

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off. 

 

BrookeN
Arlo Moderator
Arlo Moderator

Thank you for providing that information. I have reached out to support, they will be contacting you as soon as possible.