Arlo|Smart Home Security|Wireless HD Security Cameras
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Unable to upgrade an old wireless Netgear Arlo camera.

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  • ‎2017-12-28 10:01 PM
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ant
Mentor
Mentor
‎2017-12-28 10:01 PM

I just saw two firmware upgrade requests. I went ahead and upgraded them remotely, but one camera failed with its "Upgrade failed -- Camera rejected upgrade request." What's wrong?

 

Thank you in advance.

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jguerdat
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‎2017-12-29 06:11 AM

I haven't heard of that message but try using fresh, known good batteries, perhaps from another camera. Low battery levels won't allow an update to occur.

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ant
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Mentor
‎2017-12-29 10:05 AM
jguerdat wrote:

I haven't heard of that message but try using fresh, known good batteries, perhaps from another camera. Low battery levels won't allow an update to occur.

 A base power cycle fixed it, and its batteries were still high. However, a closer camera went offline. Argh. Why so many issues just to update its recent firmware for the cameras? So annoying!

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