Arlo|Smart Home Security|Wireless HD Security Cameras

Unable to login from any browser or app on any device

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Homeassistant42
Follower
Follower

I am suddenly unable to login from any browser or app on any device.

My account has been ok for many months but has just stopped working.

I get a red banner at the top of the browser saying 'Unknown Error'

I have not changed anything at my end so I wonder if there has been any update at Arlo end?

I can login with another account just not this one...

Thanks

 

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BrookeN
Arlo Moderator
Arlo Moderator

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.