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Up until a week ago, I was able to activate the camera by clicking on the black arrow in the middle of the picture for the camera view. Now, I only receive a "please wait" message. I was using I.E. version 10. I have tried it on Chrome and Firefox and have the same problem.
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I just noticed that someone else already reported having the same issue. I suspected it may have something to do with the internet speed, which was the response to the question previously asked. I will check into this. The Community is awesome!
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Hi MKH,
Let us isolate the problem. Kindly answer the questions I have summarized below:
1. What is the behavior of the LED lights on the base station as well as on the cameras?
2. Have you tried to access your Arlo account using other PCs/laptops or any Android/iOS device and check if you will get the same "please wait" message?
3. Have you tried to reboot your the Arlo base station and the cameras?
I am looking forward to your response.
Regards,
DaneA
Arlo Team
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After I sent in my question, I saw a similar questions. The answer you provided seemed to apply to my question. I am sorry for the delay in responding to your message. I posted another message stating that the other question response resolved my issue that I was hoping that you saw.
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Hi MKH,
Thank you for your response.
I am glad that your problem has been resolved.
Regards,
DaneA
Arlo Team