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Two devices cannot be logged in at the same time for Arlo app

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  • ‎2018-10-10 07:02 AM
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Monaco7
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‎2018-10-10 07:02 AM

Why oh why can two devices not be logged in at the same time? Obviously many households have more than one person in them. Everytime my girlfriend signs into to view our cameras, I get signed out, and vice versa. It's extremely annoying. Netgear fix this issue please!!

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TomMac
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‎2018-10-10 08:22 AM
@Monaco7 wrote:
Why oh why can two devices not be logged in at the same time? Obviously many households have more than one person in them. Everytime my girlfriend signs into to view our cameras, I get signed out, and vice versa. It's extremely annoying. Netgear fix this issue please!!

If you would check out the FAQs, more than one person can be logged in at the same time.

 

The primary account holder goes to settings and use GRANT ACCESS to a secondary user, then both can log in  ( there can be ONLY one primary account holder for security purposes)

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