Turn off Touch Id on iPhone X

[JK2015]

How do I turn off Touch Id on the iPhone X - Several FAQ's list going to Settings>Profile but there is nothing there about turning off Touch Id.  

Thoughts?

Jeff

[JamesC]

JK2015,

Within Settings > Profile you should see a "Touch ID is now available" prompt. From there, you can disable Touch ID by toggling the slider to the left.

JamesC

[JK2015]

Hi Thanks for the update - however, there is still nothing other than my email address in the Profile section of the app. 

No slider - no nuttin'

Thanks

[JamesC]

JK2015,

I've tested this on an iPhone X and was able to see the toggle for Touch ID. Have you enabled this feature on your device? Use Touch ID on iPhone and iPad

JamesC

[JK2015]

Yes, I've was using touch id with my old iPhone.  I just upgraded to an iPhone X.  Next to my email address on the main log-in screen it says "log in with Touch ID."  Since that is still turned on, it won't save the password so I have to reenter it everytime I want to see what's going on.  There is no "enable touch-id" in the iPhone X setting - since the iPhone X doesn't have that capability anymore.  I've seen the FAQ's that recomend the Settings>Profile> answer but when I pull up the Profile the only thing on the screen is my email address.

Thanks
JK

[jguerdat · Accepted solution]

I'd reinstall the app before doing anything else.

[JK2015]

Probably should have done that first - it worked...  

Thanks

JK