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Trouble signing in on laptop

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Arlouser0408201
Initiate
Initiate

I am not able to sign in on my laptop, due to the fact that arlo does no longer recognize me on this device. I purchase your product and have received nothing but difficulty to view my cameras on this device. I downloaded blue stacks and it worked for a short time. Now I cannot view nor sign in. Nice work arlo to rob me of my money spent.

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StephenB
Guru Guru
Guru

@Arlouser0408201 wrote:

I am not able to sign in on my laptop, due to the fact that arlo does no longer recognize me on this device.


They've provided a way to turn off 2FA (at least for now).  If you can't access your account at all, you can try contacting support and see if they can disable it for you.  Use the support link at the top right of the forum page.