Arlo|Smart Home Security|Wireless HD Security Cameras
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Tried doing factory reset but shows "unable to claim this device"?

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  • ‎2021-01-16 05:25 PM
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shelg
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‎2021-01-16 05:25 PM

Finally managed to do factory reset on router and now its coming up with 

"we are unable to claim this device, to get help please contact arlo support at supportarlo.com

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jguerdat
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‎2021-01-17 06:28 AM

Try holding the reset button for >10 seconds until the LEDs flash amber. Let it reboot to green power and Internet LEDs and try again. Be sure all devices in Settings, My Devices have been removed.

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