Arlo|Smart Home Security|Wireless HD Security Cameras

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jkmail
Apprentice
Apprentice

When I open up Camera view it shows the last time the camera was viewed. My problem is if it was last opened that day and I check it at night it has like 238 days ago. It does this on all cameras. Whats up with that??

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JamesC
Community Manager
Community Manager

jkmail,

 

Consider a base station reboot (using the on-off) button on the back of the base station. Allow the system to come back online and try again.

 

Please let me know if you still are seeing this behavior,

JamesC

jkmail
Apprentice
Apprentice

I tried that and it works fine for a while but it goes back to same thing later. I can get a video recorded and it will show 3m recorded, but when I go back to look at it maybe 30 minutes later its something like 93D.  Its even more the next day. When I do a reset the time goes back ok but only for a little while.

JamesC
Community Manager
Community Manager

jkmail,

 

I will reach out to you in a private message to further assist with this issue.

 

JamesC