Time stamp on cameras inaccurate

[Gamer71]

I have pro5s and ultra 2s that are connected to base stations, and the time stamps are off anywhere from 3-10 minutes. 

how do I fix this? It says they’re following the specified time zone but clearly it’s off

[jguerdat]

The time zone wouldn't account for a few minutes of being off. Have you rebooted the hub?

[Gamer71]

Yes I have rebooted the hub

[jguerdat]

Try removing one camera and add it back to see if that clears it up, at least for that camera.

[StephenB]

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@Gamer71 wrote:

I have pro5s and ultra 2s that are connected to base stations, and the time stamps are off anywhere from 3-10 minutes. 

how do I fix this? It says they’re following the specified time zone but clearly it’s off

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Have you tried rebooting your router?

Are you using your router's firewall?  Or are you using something else for internet security?

I don't know what NTP (internet time) servers Arlo uses for time synchronization, but it is possible that your router/firewall (or perhaps your ISP) are not allowing the outbound connection from the smarthubs to those servers.  If that happens the clock on the base stations will slowly drift.