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System is set on Central Time Zone but 2 hours earlier on recordings. Need real person support

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  • ‎2019-03-28 03:36 PM
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LarryHinWamego
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‎2019-03-28 03:36 PM

I would like to visit with a real person on a problem.  i do not have time to sift through several thousand community forums.  Even though my system is set on Central time (US) the time stamps are 2 hours earlier on recordings.  I believe this is a problem in the ARLO cloud.

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jguerdat
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‎2019-03-29 09:14 AM

What are we, chopped liver?  🙂

 

If you've verified the time zone setting in your base's settings, reboot the base and see if that fixes it.

 

https://www.arlo.com/en-us/support/contact.aspx

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