Arlo|Smart Home Security|Wireless HD Security Cameras
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Still receiving email notifications after selling cameras

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  • ‎2023-08-28 07:56 AM
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Semler3
Follower
Follower
‎2023-08-28 07:56 AM

I have sold all my devices, deleted all from my account dashboard yet I still receive low battery email warning.  How do I stop this?

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StephenB
Guru Guru
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‎2023-08-29 05:40 AM
@Semler3 wrote:

I have sold all my devices, deleted all from my account dashboard yet I still receive low battery email warning.  How do I stop this?

Weird that you are seeing this.  I'm tagging the mods ( @JamesC and @ShayneS ) to call their attention to your post.

 

You could try deleting the account, but it might be best to wait for the mods to weigh in.  Or perhaps contact the buyer, and ask them to reset their system.

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ShayneS
Arlo Moderator
Arlo Moderator
‎2023-08-30 12:12 PM

Hi @Semler3 I provided this info to the support team and someone will be reaching out to you regarding this.

 

Thank you 

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