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Still can't login from any browser in any mode on any device - only the app

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Keviin
Aspirant
Aspirant

Hello team Arlo,

 

I'm clearly not the only one who can't sign in via the browser. I can see that almost 300 people has seen my other comment on another thread mention this issue, but now the post is marked as solved and i have to make this post

Please do something since we're paying for the product - this is really frustrating and more and more YouTubers a talking abouts in the smart home community.

 

Please don't just mark this post as solved too.

Screenshot: https://i.imgur.com/TaunRWI.png 

 

Issue below:

/#/login:1 Access to XMLHttpRequest at 'https://ocapi-app.arlo.com/api/auth' from origin 'https://my.arlo.com' has been blocked by CORS policy: Response to preflight request doesn't pass acc...

2 REPLIES 2
Streak2
Master Master
Master

No problem this side using

https://my.arlo.com/#/login

BrookeN
Arlo Moderator
Arlo Moderator

@Keviin Try from a different browser or an incognito mode and see if you are able to log in that way.