Arlo|Smart Home Security|Wireless HD Security Cameras

Since the Software Update

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Rockets
Aspirant
Aspirant

Hello ever since the software Update I am not getting notifications on my iPhone when someone is in front of my camera's.... Never had this problem with the old software... It will record when someone or thing goes in front of camera's just NO notification on my iphone like it use to be...

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ShayneS
Arlo Moderator
Arlo Moderator

@Rockets 

 

Which device(s) is affected by this? I see that you do not have any push notification rules set for the Arm Home mode, is this the mode that's affected by chance? I do see Arm Away has rules set for push notification on 5 of your devices. 

Rockets
Aspirant
Aspirant

how do I set that?

ShayneS
Arlo Moderator
Arlo Moderator

@Rockets 

 

You can do this over the web portal as well, but when you open the Arlo app, select Routines at the bottom > Pick your mode > Under device rules, select a camera or add a new one at the bottom under Add device rules > select add an action > Send notifications > click next > click save.