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In the camera view one of my cameras shows that 2 videos were recorded:
Yet when you click on the (2) and get to the Library with the Filter for the Camera, no recorded videos are available.
How is that possible and how do I correct that?
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Powerswiss,
Try taking a snapshot to see if it updates the count.
- Start Live stream
- Click the camera icon to take a snapshot
- Stop the Live stream by clicking on pause icon
Afterwards you can delete the snapshot and make sure the counter updates to 0.
JamesC
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It may fix itself in a day or two since there was a new sw update on the servers and files seem to have been moved/deleted with the new no-recycle bin,etc
the easiest thing to try that is none destructive is a simple power down the base via power button and restart...let it reboot.
Morse is faster than texting!
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I have tried the restart... nothing changed, still displays 2 videos even though no recordings are available
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Powerswiss,
Try taking a snapshot to see if it updates the count.
- Start Live stream
- Click the camera icon to take a snapshot
- Stop the Live stream by clicking on pause icon
Afterwards you can delete the snapshot and make sure the counter updates to 0.
JamesC
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Worked like a charm!
Thanks!
Beat