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Setting up base station but shows "arlo unavailable"

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Hatts
Follower
Follower

After detecting base station it as to name it then you name it am message pops up arlo unavailable

2 REPLIES 2
Ashleyg
Aspirant
Aspirant

Same issue and the only thing customer service says is they have multiple complaints and they hope to have it fixed with 2 days. Wth?? If anyone has experienced this and found a solution, your assistance is greatly appreciated.

jguerdat
Guru Guru
Guru

I would swap at the store and try again.