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I have been unable to get to the app upgrade. It says I won’t be able access the current app after 9/30
I’m not sure why I can’t complete the upgrade sucessfully

4 REPLIES 4

@Nitchfl wrote:
I have been unable to get to the app upgrade. It says I won’t be able access the current app after 9/30
I’m not sure why I can’t complete the upgrade sucessfully

Is your device Android or iPhone? What verision of Android or iOS are you using?

My model isn't listed...mine is 4000 (Costco) I keep getting these urgent messages to update...iphone x ...and when I click to update...it takes me to the arlo app "open"..and nothing updates...OR if it has updated it won't stop telling me do to do so...HELP!

Are you trying to get the Arlo Technologies app (not the legacy one)? if you aren't sure try this link in your iphone browser: https://apps.apple.com/us/app/arlo/id1459289784

thanks....I figured it out....the new app was downloaded...and so was the legacy....when I went to open the legacy was jumping in....i expected the "update" to do that...update...but it loaded on a new app entirely...just deleted the legacy....seems to be ok...fingers crossed...thanks!

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