Arlo|Smart Home Security|Wireless HD Security Cameras

Saying offline

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Naenae
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Follower
Saying offline however it should be on line... because Internet is working. Just stopped all of a sudden
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jguerdat
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Guru

ARe the 3 left-most LEDs on the base green, especially the 2nd (Internet) one?

ds3224
Aspirant
Aspirant

It says my camera is offline. The 3 lights on the base station are all on. It worked a few minutes ago? Help please

jguerdat
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Guru
Power cycle the base. Open and close the battery door. Verify the batteries are good. Any luck?
ds3224
Aspirant
Aspirant

what is power cycle the base mean

 

jguerdat
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Guru
Turn it off and on.
ds3224
Aspirant
Aspirant

thanks. What should the sensitivity setting be on; came on 80 from the start. Is a lower # make it less sensitive?

jguerdat
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Guru
You got it.