Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 2 Replies
  • ‎2018-11-29 09:29 AM
  • 1082 Views
  • 1 Like
  • 2 In Conversation
GoPokes
Aspirant
Aspirant
‎2018-11-29 09:29 AM

Can't open the app on my Galaxy J7 since the latest update.  Worked fine before the update.  Just bought two more systems last Friday but will be returning them if this isn't addressed soon.  Wife can open app fine on her Galaxy S8 still.

Labels:
0 Likes
Reply
Message 1 of 3
1,082
2 REPLIES 2
jguerdat
Guru Guru
Guru
‎2018-11-29 12:25 PM

Have you updated your app to 2.6.4?

Reply
Message 2 of 3
1,066
GoPokes
Aspirant
Aspirant
‎2018-12-03 06:47 AM

Yes, that is the app I have.  Just checked it again, I have no idea why, but I can access it like normal now.  Maybe they had a bug on their end or something.

0 Likes
Reply
Message 3 of 3
1,037
Related Labels
Discussion stats
  • 2 Replies
  • ‎2018-11-29 09:29 AM
  • 1083 Views
  • 1 Like
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.