Arlo|Smart Home Security|Wireless HD Security Cameras

Same Arlo camera on pro 2 station "device is offline *

Reply
Discussion stats
  • 3 Replies
  • 1237 Views
  • 0 Likes
  • 2 In Conversation
Labileaffect
Aspirant
Aspirant
Same. Original Arlo camera keeps returning to this state after I replace batteries daily. Think it's mostly the reset of the battery door but it chews through the batteries likely because it won't connect. Other 3 identical cameras and all my pro 2's operating without issue. Suggestions?
3 REPLIES 3
jguerdat
Guru Guru
Guru

Swap cameras around to see if the problem stays with the camera or the location. Then you'll know what needs fixing.

Labileaffect
Aspirant
Aspirant

I tried several locations and each time I experienced the same problem by the next day and depleted batteries by half on average. Continues to be consistent in not working like the rest of the cameras. 

I have removed and added each time I moved the camera.

I am open to suggestions  

Model: VMC3030 | Arlo Wire-Free Camera
jguerdat
Guru Guru
Guru

I assume you mean that the same camera had the same problem?  If so, open a case with support here. If it's a faulty camera, that's the only way to get it replaced.