Arlo|Smart Home Security|Wireless HD Security Cameras

STOP UPDATE CAMERA BLOCKING. MAKE ALL CAMERAS LIVE ON LOGIN

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kebs
Follower
Follower

Welcome to the world's most annyoing picture. 3 cameras with Update Camera, none of the three will update.  And this comes up like EVERY OTHER DAY. 2 screens say go live. WTF WHY. ALL should go live as soon as I log in! BAD USABILITY!

ARLO FAIL.jpg

 

4 REPLIES 4
JamesC
Community Manager
Community Manager

kebs,

 

It could be poor WiFi signal or interference is preventing the cameras from completing the firmware update. Consider (temporarily) relcoating the cameras closer to the base station and attempt the update process again.

 

JamesC

Skeeter
Aspirant
Aspirant

Heay JamesC... my issue is somewhat similar to keb's in that when I login, using my laptop after the system has been armed all night, it sometimes triggers one or more of my four cameras recording an event.  

Wondering why & how to stop this from occuring?  

Thanks for your help... 

Steve

JamesC
Community Manager
Community Manager

Skeeter,

 

Consider a base station reboot, do you still see the same behavior?

 

JamesC

Skeeter
Aspirant
Aspirant

JamesC...Thanks for your reply.  I did unpluged base unit from electric outlet for about 3 minutes then plugged it back in (I believe this reboots the system).  

System seems to work fine except now only one camera sometimes automatically captures an event when I login in the morning to check library & disarm system.

This is occuring intermitently & not every morning when I login... very strange!

Thanks in advance for your help JamesC.