Red flashing symbol, and then camera connection gets lost

[FamilyMartz]

I just installed my cameras. Once is a while they get a red flashing symbol, and I lose the connection for that particular camera. Do you know why that's happening? Thanks.

[jguerdat]

That means the camera is recording. You can't do anything with it until the recording time is over. You should have a video in your library with the timestamp of when you noticed the red icon.

[FamilyMartz]

Okay, thanks, but any idea why I get this message?

"The camera failed to connect. Please try again.". It happens after I get the red camera symbol flashing.

[jguerdat]

Is the camera signal strong? Have you tried logging out and back in? There seems to be some issue where the latter is needed more these days.