Arlo|Smart Home Security|Wireless HD Security Cameras

Records are all the same

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mwc12809
Follower
Follower

Recently I can't view my recordings.  No matter which one I click on, I get the same recording.  THis is the same for every camera.  There are several recording with different times and lengths but no matter which one I click on, I get the same recording.

How Can I fix this?

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JamesC
Community Manager
Community Manager

This issue has been resolved in the latest Android app version. For those experiencing this issue, please be sure to update your Android app to the latest version (2.3.0 as of 12/20/2016).

 

Please let me know if you are still experiencing this issue,

JamesC

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3 REPLIES 3
steve_t
Master Master
Master

Pretty sure it a problem with the latest Android app. This is happening on an android phone, yeah?

tinsheep
Guide
Guide
Same problem here ... android app.. also got some notifications today but never saw the recording appear in my library 😞
JamesC
Community Manager
Community Manager

This issue has been resolved in the latest Android app version. For those experiencing this issue, please be sure to update your Android app to the latest version (2.3.0 as of 12/20/2016).

 

Please let me know if you are still experiencing this issue,

JamesC