Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Receiving motion notification but not in library. Worked fine till tonight.

Reply
Discussion stats
  • 1 Reply
  • ‎2019-09-23 06:05 PM
  • 681 Views
  • 0 Likes
  • 2 In Conversation
Nanlee
Luminary
Luminary
‎2019-09-23 06:05 PM

I get a notification of motion but when I check it is not in the library, was working fine till tonight

Labels:
0 Likes
Reply
Message 1 of 2
681
1 REPLY 1
JessicaP
Arlo Employee Retired
‎2019-09-24 03:29 PM

Hi Nanlee,

 

What phone device are you using? And are you using the latest version of the new Arlo app or the Arlo Legacy app?

 

Are you able to see the recording through your library on the web client on your computer?

0 Likes
Reply
Message 2 of 2
658
Related Labels
Discussion stats
  • 1 Reply
  • ‎2019-09-23 06:05 PM
  • 682 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.