My Arlo camera's are offline

[barcarider]

Hi there,

My 2nd camera has gone offline. Just replaced with brand new batteries. Not sure what happend. Try all the recommended troubleshooting but it still didnt get it back up online. When i took the batteries out and put them back on after 1 minute, the blue LED on camera blink once. Then when i try to sync it with the base by pressing "SYNC" button on top of the camera, no response and nothing happens. the LED on camera doesnt blink or show any colour at all. I repeat this process a few times but still the same result.

My 1st camera still works fine.

Please assist and thanks.

[JamesC]

barcarider,

Consider removing the camera from your devices under Settings, reboot the camera by opening and closing the battery compartment door and try again.

JamesC