Arlo|Smart Home Security|Wireless HD Security Cameras

Randomly Switches to Arm Away Mode

Reply
Discussion stats
  • 3 Replies
  • 110 Views
  • 0 Likes
  • 2 In Conversation
KachinaShadow
Virtuoso
Virtuoso

Switches to Arm Away 2-3 times a day, at random times, for a minute or less each time. Oddly enough when I see it and can quickly bring up Google Maps, it knows exactly where my phone is and which way it's facing.

3 REPLIES 3
jguerdat
Guru Guru
Guru

Are you using geofencing (sounds like you are)? How many people are set to use this - just yourself or is someone else (wife, etc.) configured, too? Are you using Specific People in the GF settings or Anyone/Everyone?

KachinaShadow
Virtuoso
Virtuoso

@jguerdat wrote:

Are you using geofencing (sounds like you are)? How many people are set to use this - just yourself or is someone else (wife, etc.) configured, too? Are you using Specific People in the GF settings or Anyone/Everyone?


Yes, geofencing is enabled and has always worked flawlessly until Tuesday of last week (17th). My Android is the only phone with the Arlo app on it...geofencing is set to Everyone.

jguerdat
Guru Guru
Guru

You could remove the existing automations and recreate them to see if that helps or use Specific People instead of Everyone. Also, don't forget that the app uses the phone's location services so be sure that is set to use precise location.