Arlo|Smart Home Security|Wireless HD Security Cameras
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Push notification issues

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bheidari77
Follower
Follower

After installing the second camera, I stpped receiving push notification on my iPhone. Also, I never received any email notifications. I did uninstall and re-install the app. All notifications are on on the iphone and active in the app. But I still do not get any push notification neither on my phone nor via email. 

 

Please help; this is very aggrevating. 

 

Thank you! 

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JamesC
Community Manager
Community Manager

bheidari77,

 

Consider a restart of the base station (push the on/off button). Also consider rebooting your iPhone. Once the base station is back online check the rules for each camera to ensure that e-mail alerts are enabled. Then make sure that all motion is set to on and test by moving in front of a camera. Please let us know if you still are not receiving notifications (e-mail and/or push).

 

JamesC