Push Notifications stopped working (Android)

[Trampat1st]

Up until a few days ago I was receiving the push notifications and emails to my Android phone but the push notifications have stopped coming. I can still go into the library and view the recordings and the emails are still coming but they do not alert me as the push notifications did especially when I am asleep. Has anyone any solutions?
I am running 5 cameras on the base station and my phone is a Motorola MotoE (2nd generation) with 4G LTE Android version 6.0. Thanks in anticipation.

[steve_t]

Is the box that says Push Notifications checked?
Has your phone updated recently?

[Trampat1st]

Thanks steve_t, the answer is yes to both your questions. I have spent ages going through all the "switches" re the mode set ups and Armed/Disarmed etc and also all the settings on my phone. After all this activity I am now receiving the Push Notifications BUT no longer am I getting the emails!!

I have no idea what turned one on and the other off but it is frustrating. When we go away we rely on getting both notifications, the push ones in case our house is being entered illegally and we can respond immediately, and the emails for the times when we are not in areas where we can get phone reception.

A weird one and I shall try turning everything off and on again to see if i can get both functions operating correctly.

Thanks again for your reply.

[Trampat1st · Accepted solution]

Further update!

I have gone back through the Settings & Mode for each camera and deleted then restated my email address and now (fingers crossed that it stays this way) I have both the push notifications and email notifications coming in again on one camera that I have tested, hopefully the other four also.

Cheers & thanks.